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THE BLOG

Business Flood Recovery

After the Calgary Flood:  20 Steps to Business Recovery Tenato comes from word “tenacity” — and we’re already thinking about how businesses can ready themselves to recover from Calgary’s amazing 2013 flood.  We thought some forward thinking ideas might help you get moving forward….and if we do get hit, we’ve got the mop and bucket…

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Online Marketing Analytics

Pick up Speed with a Custom Dashboard Thanks to reams of new, whizzy online data, many creatively-bent marketers and advertisers are losing speed in by becoming buried under reports. Personally, I don’t think Google does a great job in making it easy for customers to figure out what they really need to know when it…

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What is marketing?

A real definition of marketing I’ve run across so many definitions of the word marketing, and I am always underwhelmed when I read them. Here’s one from dictionary.com: “The action or business of promoting and selling products or services.” It’s been 17 years today since I founded this business (and if I’m getting as old as…

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Personal Branding

Online Personal Branding: You in a Crowded Online World Caught an interesting presentation today by Gary Kovacs, CEO of Mozilla, the developers of Firefox, on “How to Stand out in the Noise of the Internet”. The focus of the presentation was personal branding.  He talked about how he uses a personal dashboard to monitor the…

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Brand Food for Thought

There are a herd of sacred cows about the professional services brand, not the least of which is the unadventurous perception that professional service brand is more successful the more elitist it is, the more luxuriant the experience for the customer, as if the word “services” stipulates such strict superlative. With this comes the idea…

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Professional Services Branding

The Professional Services Brand Consumer goods and their brands are largely inseparable in their markets.  Coke and Pepsi deliver globally recognized products to customers using a rigid formula for production and packaging that never varies, no matter where in the world the product is sold.  Neither soft drink manufacturer would imagine doing it any differently.  …

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